Become a part of our team!

We are currently looking for a passionate, social service professional to join our team as our Housing Case Manager.

Role of the Housing Case Manager:

  • To expedite the housing placement process for both Emergency Shelter and Diversion program participants by providing intensive housing-focused case management services.
  • Support families on the brink of homelessness or who are experiencing homelessness in their search for housing.
  • Refer families to community resources.
  • Collaborate with other agencies to support families’ identified housing goals.
  • Work with the After Care Case Manager to transition families from the Emergency Shelter or Diversion programs into the After Care program.
  • Participate in agency events and fundraisers.
  • Other duties as assigned by the Program Director and Executive Director.

These outcomes will be met by:

  • Creating a housing-focused case plan with families
  • Facilitate case management sessions with families to discuss employment, budgeting, and other barriers to obtaining affordable housing
  • Maintaining client files, completing case notes, and inputting client data into agency database
  • Teaching financial literacy skills
  • Identifying affordable housing options for families
  • Assisting families with all documentation and applications
  • Following up on applications
  • Completing exit procedure including exit forms and exit survey
  • Participating in weekly supervision with Program Director


  • 4 year degree in human services field preferred, but will consider professional experience in lieu of degree
  • Experience in human services field required
  • Self-motivated and passionate about advocating for families experiencing homelessness
  • Empathetic and able to empower choice
  • Solid communication and presentation skills
  • Team player who works well with a variety of personalities
  • Able to accept feedback
  • Adaptable to change
  • Flexible with work schedule and location (will split time between our Honolulu location and Wahiawa location, opening Summer 2019)
  • Valid driver’s license required
  • Must have reliable transportation

Additional Information:

Pay: $40,000 – $45,000 based on qualifications

How to apply: Send a resume and cover letter describing your fit with Family Promise of Hawaii and with this position to [email protected].

Please Note: Only short-listed applicants will be notified.