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Spanish Interpreter

Wailuku, HI, USA

Job Type

Full Time (AmeriCorps)

Department

Family Services

Last Updated

December 20, 2024

Interested in this position? Apply using the form below.

Job Summary

The Spanish Interpreter will support Spanish-speaking Maui wildfire survivors as they access critical services for their recovery. Based on Maui, the Spanish Interpreter will work with Case Managers at Family Promise of Hawaiʻi (FPH), partner organizations, and other service providers to provide interpretation and translation services and empower families on their journey to recovery. The Spanish Interpreter will also help identify unmet needs within the Spanish-speaking community and assist with outreach and administrative requirements. This position reports directly to the Maui Family Services Manager.


Family Promise of Hawaiʻi (FPH) is a 501(c)3 nonprofit whose mission is to transform the lives of families with children in Hawaiʻi facing homelessness by providing housing, resources, and support. Founded in 2005, FPH serves hundreds of families on Oʻahu and Maui through interim housing, rental assistance, case management, and wraparound services.


This full-time position will begin on February 24, 2025 and end on January 10, 2026, and is offered through a partnership with Kupu and AmeriCorps.


Key Responsibilities

Interpretation, Translation and Support (67%)

  • Provide accurate and culturally sensitive Spanish-to-English and English-to-Spanish interpretation for wildfire survivors during meetings, phone calls, and other interactions with Case Managers, partner organizations, and service providers.

  • Translate written materials, such as forms, instructions, and informational documents, as needed for clients.

  • Act as a liaison between Spanish-speaking families and FPH staff to ensure clear communication and understanding.

  • Build trust and foster relationships with Spanish-speaking families to help them feel supported and empowered.


Outreach and Administrative Support (33%)

  • Help identify unmet needs within the Spanish-speaking community and provide insights to improve service delivery.

  • Support efforts to strengthen FPH’s presence within Maui’s Spanish-speaking community.

  • Assist Case Managers and other team members with data entry, record-keeping, and other administrative tasks related to Spanish-speaking clients.

  • Maintain confidentiality and adhere to trauma-informed care principles when working with families affected by the Maui wildfires.


Required Qualifications & Experience

  • Demonstrated fluency in Spanish and English, with strong verbal and written communication skills in both languages.

  • Proven ability to provide accurate interpretation and translation.

  • Certification or proof of Spanish proficiency (e.g., exam scores, degree, or equivalent experience).

  • Understanding of the diverse cultures in Hawaiʻi and the unique challenges faced by families affected by the Maui wildfires.

  • Strong interpersonal and communication skills, with the ability to work effectively in a team-oriented and trauma-informed environment.

  • Basic administrative and organizational skills, including proficiency in data entry and record-keeping.

  • Compassionate and patient, with a commitment to serving vulnerable populations.

  • Team player who works well with a variety of personalities.

  • Flexibility and adaptability in a dynamic work environment. Able to accept feedback and adaptable to change.

  • Valid driver’s license.


Preferred Qualifications & Experience

  • Previous experience in interpretation, customer service, nonprofit work, or related fields.

  • Working knowledge of disaster recovery services; experience working directly with families or individuals impacted by disasters.


Eligibility

The Coordinator must be based on Maui. This position is offered through a partnership with AmeriCorps, which has the following requirements:

  • Be 17 years or older.

  • Have a high school diploma or equivalent, or be working towards one.

  • Hold one of the following citizenship or legal residency statuses: US citizen, US National, Lawful Permanent Resident (i.e. Green Card status).

  • Selected participants are offered a conditional acceptance and must meet AmeriCorps criminal history check requirements.


Our Commitment to Equity

In line with Family Promise of Hawaiʻi’s core values, we are committed to advancing diversity, inclusion, equity, social justice, and antiracism throughout our work. We value the different forms of experience and expertise on our team, and we strive to build an organization that leverages each employee’s unique skills and perspectives. We encourage people of all backgrounds to apply to this position, even if you’ve had a less traditional career path or don’t think you check every box in the job description.


Living Allowance and Benefits

AmeriCorps provides an annual living allowance of $37,440 ($18/hour) while you are serving in this program. The living allowance is paid biweekly and deposited directly into your bank account.


Benefits provided by Family Promise of Hawaiʻi include:

  • A passionate team and mission-driven work environment.

  • Parking stall at the Family Promise of Hawaiʻi office.

  • 13 holidays annually (including 3 floating holidays).

  • Monthly cell phone stipend.

  • Professional development and training opportunities.


Benefits through our partnership with Kupu and AmeriCorps include:

  • Seven days of paid time off.

  • Healthcare benefits and childcare assistance: You will be eligible for health coverage at no extra cost. You will also be eligible for childcare assistance through AmeriCorps.

  • When you successfully complete your year of service, you will be eligible to receive the Segal AmeriCorps Education Award of $7,395.

  • Assistance with federal student loans, including forbearance and, after you successfully complete your term of service, you are eligible to have the interest incurred during service paid in full.


Application

Please apply using the form below. We will review applications on a rolling basis. Applicants are strongly encouraged to apply before January 3, 2025.




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